Frequently Asked Questions

There are two ways to earn points:

1. Play on the server with VOIP active
Earn 10 points every 15 minutes while you're in-game and connected to voice chat. Both conditions must be true — just being on the server without VOIP won't earn points.

2. Watch IsleLink Community Q and A Streams on Twitch (theOneJ)
Earn 10 points every 5 minutes while watching the IsleLink stream on the Streamers page. You must be logged in with Steam.

Watching partnered streamers earns watch time credit toward unlocking their exclusive skin and other streamer exclusive drops, but does not add to your point balance.

In-game (VOIP required): 10 pts / 15 min = 40 pts/hour

Community Q and A Streams: 10 pts / 5 min = 120 pts/hour

Points require both conditions to be met simultaneously:

• You must be spawned in-game (not in the menu or loading screen)
• You must be connected to IsleLink VOIP

If either condition isn't met, points won't accumulate. Make sure the IsleLink app shows you as connected to voice.

Watch a partnered streamer on the Streamers page for a total of 10 hours. You must be logged in with Steam and watching through the IsleLink website — not directly on Twitch.

Once you've accumulated 10 hours, go to the Skin Store → Streamer tab and click Redeem on their skin.

Yes. Watch time is saved to your account and accumulates across all sessions. You don't need to watch 10 hours in one sitting — it adds up over time.

No. Only one active watch session is allowed at a time. If you open the streamers page in multiple tabs, only one tab will earn watch time. The system detects duplicate sessions and pauses the others.

Watch time only accrues when the streamer is live and playing The Isle. If they're live but playing a different game, the timer won't run. The streamer card will show their current game status.

Once you own a skin, open the IsleLink app and go to the Skins tab. Select the skin you want to apply and click Apply. You must be spawned in-game for the skin to take effect.

Exclusive skins are unlocked through special means — redeem codes, events, or streamer partnerships. They cannot be purchased with points. Check the Skin Store for current availability.

Skin purchases are final and non-refundable. Make sure you want a skin before purchasing it with your points.

IsleLink uses Steam authentication. Click Login with Steam on any page that requires it. Your Steam account is linked to your IsleLink profile automatically.

Points update in real time as you earn them. If your balance seems incorrect, try refreshing the page. If the issue persists, contact an admin on Discord with your Steam ID and a description of the problem.

IsleLink includes proximity voice chat built into the app. When you're in-game, you can hear and speak to nearby players through the IsleLink app. VOIP must be active (connected) to earn in-game points. You can manage your audio devices in the app settings.